shjark

Returns

HOW DO I MAKE A RETURN?

TO MAKE A RETURN, PLEASE CONTACT US WITHIN 7 DAYS OF RECEIVING YOUR ORDER TO INITIATE A RETURN NUMBER. FOR FURTHER INSTRUCTIONS, PLEASE SEE OUR RETURN POLICIES.

HOW DO I MAKE AN EXCHANGE?

YOU MAY CHOOSE TO EXCHANGE THE ITEM(S) FOR A DIFFERENT SIZE. PLEASE NOTE, WE DO NOT HOLD THE ITEM YOU ARE EXCHANGING FOR.

HAS MY RETURN BEEN DELIVERED AND WHEN WILL I RECEIVE MY REFUND?

YOU WILL RECEIVE AN EMAIL CONFIRMATION ONCE YOUR RETURN HAS ARRIVED AT OUR STUDIO. PLEASE ALLOW UP TO 5 BUSINESS DAYS FOR YOUR RETURN TO BE PROCESSED AND A REFUND ISSUED TO YOUR ORIGINAL FORM OF PAYMENT.

THE ITEM I WANT TO PURCHASE IS ON SALE. CAN THIS BE RETURNED OR EXCHANGED?

SALE ITEMS ARE NOT ELIGIBLE FOR A RETURN OR EXCHANGE.

DO YOU PROVIDE RETURN SHIPPING LABELS?

WE PROVIDE RETURN SHIPPING LABELS FOR RETURNS DUE TO FAULTY OR INCORRECT ITEMS ONLY. ALL OTHER RETURNS ARE AT THE EXPENSE OF THE PURCHASER. 

Returns

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