shjark

Legal

SHIPPING

  • 1. ORDERS WILL BE PROCESSED WITHIN 3 WORKING DAYS OF ORDER RECEIPT.

  • 2. DELIVERY TIMES ARE AN APPROXIMATE GUIDE ONLY.

  • 3. A PHYSICAL ADDRESS WHERE A DELIVERY CAN BE SIGNED FOR BETWEEN 9AM AND 5PM NEEDS TO BE PROVIDED WHEN PLACING AN ORDER. DELIVERY CANNOT BE MADE TO A PO BOX.

  • 4. POSTAGE AND HANDLING CHARGES INCLUDE A TRACKING NUMBER AND INSURANCE. YOU WILL BE EMAILED THESE DETAILS ONCE YOU ORDER HAS BEEN DISPATCHED.

  • 5. PLEASE NOTE THAT ANY LOCAL TAXES AND DUTIES ARE THE RESPONSIBILITY OF THE PURCHASER. SHJARK TAKES NO RESPONSIBILITY FOR ANY DELAY IN THE PROCESSING OF YOUR PURCHASE SHOULD LOCAL TAXES OR DUTIES BE APPLIED.

STOCK AVAILABILITY

  • WE TRY OUR BEST TO KEEP STOCK LEVELS UP TO DATE. SHOULD THE SIZE THAT YOU ORDERED BE OUT OF STOCK WE WILL REFUND YOU IMMEDIATELY AND DO OUR BEST TO FIND YOU A REPLACEMENT.

  • SHOULD YOU WISH TO PLACE A SPECIAL ORDER OF A SOLD OUT ITEM OR FROM A PREVIOUS SEASON PLEASE CONTACT US DIRECTLY TO ENQUIRE ABOUT THIS AT SHOP@SHJARK.COM

SALE ITEMS

  • PLEASE CHOOSE THE PURCHASE OF SALE ITEMS CAREFULLY AS THESE CANNOT BE RETURNED FOR A REFUND OR AN EXCHANGE UNLESS FAULTY.

GARMENT REPRESENTATION

  • WE TRY OUR BEST TO PROVIDE THE MOST ACCURATE DESCRIPTIONS, IMAGES AND COLOUR REPRESENTATION FOR ALL OF OUR GARMENTS HOWEVER PLEASE BE AWARE THAT IMAGES MAY APPEAR DIFFERENTLY ON DIFFERENT SCREENS. PLEASE FEEL FREE TO CONTACT US SHOULD YOU HAVE FURTHER QUESTIONS ABOUT THE DETAILS OF A PARTICULAR GARMENT.

CANCELLATION

  • ONCE AN ORDER HAS BEEN PLACED WE ARE UNABLE TO CANCEL IT. PLEASE SELECT CAREFULLY BEFORE PLACING AN ORDER. IF YOU REFUSE ANY SHIPMENTS FROM SHJARK.COM, YOU ARE RESPONSIBLE FOR THE ORIGINAL SHIPPING CHARGES, ANY DUTIES, TAXES AND/OR CUSTOMS CHARGES, AS WELL AS THE COST OF RETURNING THE PACKAGE TO SHJARK. THIS AMOUNT WILL BE SUBTRACTED FROM YOUR MERCHANDISE REFUND. WE ARE UNABLE TO REFUND ANY IMPORT TAX/DUTY THAT YOUR ORDER MAY HAVE INCURRED FOR RETURNED ITEMS. PLEASE BE ADVISED THAT ANY EXCHANGES MAY REQUIRE ADDITIONAL TAX / DUTY FOR IMPORT TO DELIVERY DESTINATIONS OUTSIDE NEW ZEALAND.

RETURNS

  • PLEASE REFER TO OUR RETURNS PAGE FOR OUR RETURN POLICY. PLEASE NOTE THAT SHOULD YOU WISH TO RETURN A GARMENT PURCHASED THROUGH OUR ONLINE STORE, YOU MUST EMAIL US AT SHOP@SHJARK.COM TO OBTAIN A RETURN NUMBER BEFORE THE GARMENT IS SENT BACK.

PRIVACY

  • ALL PERSONAL INFORMATION COLLECTED THROUGH THIS SITE IS COLLECTED FOR THE USE OF SHJARK.COM ONLY. ANY INFORMATION COLLECTED WILL ONLY BE USED TO PROCESS AND COMPLETE YOUR ORDER. WE WILL NOT DISTRIBUTE YOUR INFORMATION TO ANY THIRD PARTIES THAT ARE NOT DIRECTLY INVOLVED WITH THE PROCESSING OF YOUR ORDER. (PLEASE NOTE THAT ADDRESSES WILL BE GIVEN TO COURIER COMPANIES SO THAT DELIVERY CAN BE MADE OF YOUR PURCHASE). IF YOU REGISTER WITH SHJARK.COM YOU MAY RECEIVE EMAIL UPDATES FROM US. SHOULD YOU WISH TO UNSUBSCRIBE FROM THESE AT ANY STAGE PLEASE CLICK THE UNSUBSCRIBE BUTTON AT THE BOTTOM OF THE EMAIL.

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