shjark

Orders-FAQ

CAN I CANCEL OR MAKE CHANGES TO MY ORDER ONCE IT HAS BEEN PLACED?

PLEASE CONTACT CUSTOMER SERVICE TO CANCEL YOUR ORDER PRIOR TO SHIPMENT. WE ARE UNABLE TO MAKES CHANGES OR CANCEL YOUR ORDER ONCE IT HAS BEEN SHIPPED.

HOW LONG WILL IT TAKE FOR MY ORDER TO BE PROCESSED AND SHIPPED?

ONCE YOUR ORDER HAS BEEN PLACED, PLEASE ALLOW UP TO 3 WORKING DAYS FOR US TO PROCESS YOUR ORDER. YOU WILL RECEIVE AN EMAIL CONFIRMATION WITH YOUR TRACKING NUMBER UPON SHIPMENT.

CAN YOU SHIP TWO ORDERS TOGETHER?

PROVIDED NEITHER ORDER HAS BEEN PROCESSED WE ARE HAPPY TO CONSOLIDATE SHIPPING.

CAN YOU PLACE ITEMS ON HOLD FOR ME TO PURCHASE ON A LATER DATE?

WE ARE UNABLE TO HOLD ITEMS FOR A LATER PURCHASE DATE.

WHEN WILL I BE CHARGED IF I PLACE A PRE-ORDER?

YOU WILL ONLY BE CHARGED UPON SHIPMENT OF YOUR PRE-ORDERED ITEM(S).

Orders-FAQ

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