shjark

Returns & Exchange

EASY 7 DAY RETURNS

  • 1. WE WILL GIVE A FULL REFUND OR EXCHANGE ON FULL PRICE PURCHASES. ITEMS PURCHASED ON SALE ARE FINAL AND CANNOT BE RETURNED OR EXCHANGED.

  • 2. IF YOU WOULD LIKE TO EXCHANGE A PURCHASE PLEASE CONTACT US AT SHOP@SHJARK.COM WITHIN 7 DAYS OF RECEIVING YOUR PURCHASE.

  • 3. WE WILL PROVIDE YOU WITH A RETURN NUMBER AND INSTRUCTIONS ON RETURNING THE GARMENT. RETURNS WILL NOT BE ACCEPTED WITHOUT A RETURN NUMBER.

  • 4. COSTS INCURRED FOR THE RETURN SHIPPING OF THE PURCHASE IS THE RESPONSIBILITY OF THE CUSTOMER UNLESS THE GARMENT IS FAULTY OR INCORRECT.

  • 5. ALL ITEMS WILL BE CHECKED TO MAKE SURE THEY HAVE BEEN UNUSED, UNWASHED AND UNALTERED WITH ALL CORRECT TAGS PRESENT. ONCE THE GARMENT HAS BEEN LOOKED OVER A REPLACEMENT WILL BE DISPATCHED AT THE COST OF SHJARK, AND AN EMAIL WILL BE SENT WITH RELEVANT TRACKING INFORMATION. IN THE EVENT OF A REFUND, WE WILL CONTACT YOU TO DISCUSS HOW THIS WILL BE TRANSFERRED.

  • 7. RETURNS AND EXCHANGES CAN ONLY BE MADE VIA THE ONLINE STORE AND NOT AT ANY SHJARK RETAILER.

  • 8. PLEASE NOTE THAT ANY LOCAL TAXES AND DUTIES ARE THE RESPONSIBILITY OF THE PURCHASER. SHJARK TAKES NO RESPONSIBILITY FOR ANY DELAY IN THE PROCESSING OF YOUR PURCHASE SHOULD LOCAL TAXES OR DUTIES BE APPLIED.

Returns & Exchange

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