shjark

Shipping Policies

WE ARE A SMALL BUSINESS, PLEASE ALLOW UP TO 3 WORKING DAYS FOR US TO PROCESS YOUR ORDER. THE BELOW TIMEFRAMES ARE FROM THE DISPATCH DATE, AND YOU WILL RECEIVE AN EMAIL AS SOON AS YOUR PARCEL IS ON ITS WAY TO YOU.

  • NEW ZEALAND

    • FREE SHIPPING
    • 1-2 WORKING DAYS (INCLUDES TRACKING AND INSURANCE)
    • *PLEASE ALLOW AN EXTRA 1-2 DAYS FOR RURAL DELIVERY.
  • AUSTRALIA

    • $20 FLAT RATE
    • 3-8 WORKING DAYS (INCLUDES TRACKING AND INSURANCE)
  • REST OF THE WORLD

    • $40 FLAT RATE
    • 3-10 DAYS (INCLUDES TRACKING AND INSURANCE)
  • 1. DELIVERY TIMES ARE AN APPROXIMATE GUIDE ONLY.

  • 2. A PHYSICAL ADDRESS WHERE A DELIVERY CAN BE SIGNED FOR BETWEEN 9AM AND 5PM NEEDS TO BE PROVIDED WHEN PLACING AN ORDER. DELIVERY CANNOT BE MADE TO A PO BOX.

  • 3. POSTAGE AND HANDLING CHARGES INCLUDE A TRACKING NUMBER AND INSURANCE. YOU WILL BE EMAILED THESE DETAILS ONCE YOUR ORDER HAS BEEN DISPATCHED.

  • 4. FOR INTERNATIONAL ORDER, PLEASE NOTE THAT ANY LOCAL TAXES AND DUTIES ARE THE RESPONSIBILITY OF THE PURCHASER. SHJARK.COM TAKES NO RESPONSIBILITY FOR ANY DELAY IN THE PROCESSING OF YOUR PURCHASE SHOULD LOCAL TAXES OR DUTIES BE APPLIED. YOUR ORDER IS SHIPPED ON A DDU (DELIVERY DUTY UNPAID) BASIS, WHICH MEANS THAT THE PRICE DISPLAYED AT CHECKOUT ARE EXCLUSIVE OF ALL TAXES AND DUTIES. WE ARE UNABLE TO CALCULATE THE EXACT AMOUNT OF DUTIES AND TAXES YOUR PACKAGE WILL INCUR AS THESE CHARGES ARE IMPOSED DIRECTLY BY YOUR LOCAL CUSTOMS. THE INTERNATIONAL CARRIER MAY INVOICE YOU FOR THE LOCAL TAXES AND DUTIES, OR YOU MAY HAVE TO DEAL WITH LOCAL CUSTOMS DIRECTLY TO ORGANISE PAYMENT AND RELEASE OF YOUR PACKAGE.

  • 5. IF AN ITEM IS HELD FOR 5 DAYS AT CUSTOMS OR WITH THE DELIVERY PROVIDER WITH NO RESPONSE FROM THE RECIPIENT IT WILL BE SENT BACK TO US, AND THE COST OF THIS RETURN POSTAGE WILL BE DEDUCTED FROM THE REFUND OF THE ITEM.

Shipping Policies

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